Since protecting your privacy is very important to us, we would like to inform you in detail about how we handle your data and assure you that we treat your personal data confidentially.

We process your data exclusively on the basis of legal provisions (GDPR, TKG 2003). However, we would like to point out that data transmission over the internet can inherently have security vulnerabilities, and complete protection against third-party access is not feasible.

Please take note of the following information regarding data protection on our website:

The use of www.ammerhauser.at (hereinafter referred to as "Website"), including all subpages, is generally possible without providing personal data. The owner and operator of the Website is: Hotel Ammerhauser GmbH (hereinafter referred to as "Ammerhauser") – All contact information and further details can be found in the imprint.


ACCESS DATA
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The website operator or page provider collects data about access to the site and saves it as "server log files". The following data is logged:

Visited website
Time of access
Amount of data sent in bytes
Source/referrer from which you accessed the page
Browser used
Operating system used
IP address used

The collected data is used solely for statistical analysis and to improve the website. Server log files are only reviewed retrospectively if there are concrete indications of unlawful use.


Handling of Personal Data

If you contact us via a form on our website or by email, your provided personal data will be stored by us for six months for the purpose of processing your inquiry and for any follow-up questions. We will not share this data with third parties without your consent.

“Personal data” refers to information that identifies or at least makes a natural person identifiable: for example, your name, email address, and phone number.


Bookings via Kognitiv

This website uses Cognitive as its booking tool. All information regarding data protection between Ammerhauser and Cognitive can be found under point 12 in the General Terms and Conditions.


Cookies

When you visit our website, information in the form of a cookie is stored within your browser software on your computer. A cookie is a small file consisting of numbers and letters that is downloaded to a device (e.g., computer, smartphone) when certain websites are accessed. Cookies allow a website to recognize a user's device and help the website remember information about preferences. This means you do not have to re-enter your preference selections every time you visit the website. However, these files cannot be attributed to a specific person. The use of cookies increases the user-friendliness and security of our website.

There are many different types of cookies. Our website uses the following types:
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Session Cookies:
These are temporary cookies that only exist during the period you access the website or until you close the browser after accessing the website. These cookies help our website remember what you entered on the previous page, thus avoiding repeated entry of information.

Tracking Cookies:
These are used to provide meaningful evaluations of website usage. We use Google Analytics to track our website. If you want to know exactly how Google uses cookies, please read the constantly updated information here: https://www.google.com/policies/technologies/cookies/

Most browsers are set to automatically accept cookies. We do not use cookies to collect personal information about you that identifies you. If you still wish to restrict, block, or delete cookies already set by the website, you can do so through your browser settings. Your browser's help function or your mobile phone's manual can tell you more about this. Furthermore, you have the option to delete stored cookies from your hard drive at any time. Disabling cookies may lead to restricted use of the website.


Google Analytics (with anonymization function)

This website uses the service "Google Analytics", a web analytics service provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA), for analyzing website usage by users. Google Analytics uses "cookies" – text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

IP anonymization is active on our website. The IP address of users is truncated and thus anonymized within the member states of the European Union or other contracting states of the Agreement on the European Economic Area. This eliminates the personal reference of your IP address. As part of the data processing agreement concluded by the website operators with Google Inc., Google uses the collected information to evaluate website usage and activity and provides services related to internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google.

According to Google, it will under no circumstances associate your IP address with other Google data. You have the option to prevent the storage of cookies on your device by making appropriate settings in your browser. It is not guaranteed that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.

Furthermore, you can prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. via a browser plugin. However, activating this does not prevent information from being transmitted to Ammerhauser. Further information on the deactivation option provided by Google and how to activate it can be found at https://tools.google.com/dlpage/gaoptout?hl=de

By using our website, you expressly agree to the use of Google Analytics and the use of your data as described in this section. Further information on data usage by Google Inc. can be found here: https://support.google.com/analytics/answer/6004245?hl=de

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User Rights: Information, Rectification, and Deletion

As a user, upon request, you will generally receive free information within one month about the name and contact details of the data controller within Ammerhauser, which personal data about you has been stored, for what purpose it was used, the legal basis for its processing, the recipients or categories of recipients of the data, and any intention to transfer personal data to a third country or international organizations. If your request does not conflict with a legal obligation to retain data (e.g., data retention), you have the right to rectify incorrect data and to block or delete your personal data. You can also object to this privacy policy.

You can reach us at the following contact details:
Hotel Ammerhauser GmbH
Dorfstraße 1
5102 Anthering bei Salzburg
info@ammerhauser.at

If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you can lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.

Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
+43 1 521 52-0
dsb@dsb.gv.at
www.dsb.gv.at